More Carriers Plan to Increase than Decrease Staff in Next 12 Months

Fifty percent of insurance companies intend to increase staff in the next 12 months compared to seven percent that plan to decrease their current staff size, according to the “Insurance Labor Market Study” conducted by The Jacobson Group and Aon’s Strategy and Technology Group (STG). 

Automation was the most common reason companies plan to reduce headcount during the next 12 months, followed by reorganization and areas being overstaffed. 

In addition, the Bureau of Labor Statistics has reported that the unemployment rate for the insurance and related industries is at 1.9%, which remains lower than the national average of 4.3%.

Total insurance industry employment from Jan. 2025 to Jan. 2026 grew at 0.83% versus an anticipated rate of 1.08%, P-C employment grew 0.81% versus an anticipated rate of 1.42%, according to the report.